How do I delete my GreenVid account?
Open the GreenVid app, go to the Profile, Account, or Settings area, choose the account deletion option, review the notice, confirm the request, and complete any verification step shown in the app.
GreenVidAI Video MakerSupport FAQ
Help answers without hiding the important parts.
Account deletion, refunds, support, bug reports, AI training, and output review guidance are collected here for users and app reviewers.
How do refunds work?
Purchases are usually refunded through the store where the purchase was made. If Google Play or Apple App Store approves a refund, GreenVid honors that platform result and updates related subscription, credit, or paid-feature entitlements after confirmation.
How can I contact support or report a bug?
Email contact@greenvid.net. For bugs, include app version, device model, operating system, steps to reproduce, expected result, actual result, and screenshots or screen recordings when available.
Do you use my uploads or user data to train AI models?
No. GreenVid does not use any user data, personal information, prompts, uploaded content, or generated outputs to train AI models, general-purpose AI, or foundation models.
Can generated videos contain mistakes?
Yes. AI-generated videos can be inaccurate, incomplete, unexpected, visually inconsistent, or unsuitable for a particular use. Review outputs before publishing, relying on them, or using them commercially.
Who is the developer of GreenVid?
Bemisal Tea is the Google Play developer name. The legal organization is BEMISAL TEA ( SMC-PRIVATE ) LIMITED. Support is available at contact@greenvid.net.